Claims

1. Return your vehicle to your selling dealer or local repair centre.
2. Present the dealer/repair centre a copy of your Mechanical Breakdown Insurance Policy/Vehicle Service Contract.
3. You will have to authorize the diagnosis to determine the failure.
4. Have your dealer/repair centre contact our office at 780.410.4546 or at mechanicalclaim@firstcanadian.ca once the failure has been determined with a parts and labour estimate prior to making repairs.
5. Our Mechanical Claims Administrators will inform the dealer/repair centre of the claim coverage upon review of the claim submitted in Step 4 based on the failure and coverage.

If you have any questions about the form or its application, please call our Mechanical Claim Department at 780.410.4546 or email at mechanicalclaim@firstcanadian.ca.

1. Return your vehicle to your selling dealer or local repair centre.
2. Present the dealer/repair centre a copy of your Mechanical Breakdown Insurance Policy/Vehicle Service Contract.
3. You will have to authorize the diagnosis to determine the failure.
4. Have your dealer/repair centre contact our office at 780.410.4546 or at rvclaims@firstcanadian.ca once the failure has been determined with a parts and labour estimate prior to making repairs.
5. Our Mechanical Claims Administrators will inform the dealer/repair centre of the claim coverage upon review of the claim submitted in Step 4 based on the failure and coverage.

If you have any questions about the form or its application, please call our Mechanical Claim Department at 780.410.4546 or email at rvclaims@firstcanadian.ca.

To initiate a Replacement Insurance claim, please contact our claims department directly by calling 1 800.381.2580 or by emailing replaceclaim@firstcanadian.ca as soon as you become aware of a loss.